Shipping and Returns
Orders placed Monday through Friday PST (excluding U.S. federal holidays) will be processed and shipped the following business day and, pending credit card verification. Orders placed on non-business days will be processed the following business day and will be shipped, pending credit card verification, within one business of the day of processing.
Your order will be shipped USPS First Class if in the United States for a $5 flat rate, no matter how large your order. If you’re in the United States, it will take 2-7 business days. If you are outside the US, it will be sent USPS First Class International which is a $15-$20 depending on shipping location. It will take approximately 2-4 weeks. All applicable duties, tariffs, and customs fees are the responsibility of the customer.
Please make sure your order is shipping to a secure location, as minnow is not responsible for the package once it leaves our hands. Lost or damaged packages must be reported to whichever carrier handled the delivery.
UPS Next Day Air: $30
UPS Express International: $55
returns & exchanges
Didn’t love your order? See below for return details.
We accept returns and exchanges on unworn, undamaged items that have the tags still on within 30 days of item postmark for US customers. International customers please contact email@example.com for help on your order.
Return labels are only available for orders shipping to the continental US and no additional postage is required. However, a $10.00 shipping charge will be deducted from your refund unless you are processing an exchange. Any shipping or handling fees are non-refundable. Please allow 1-2 weeks for processing your return, some delays may occur.
To ensure no issues with your refund, please include all corresponding packing slips and order information, as well as double check the contents of your package. Please process and mail multiple returns individually. You’ll receive an email notification once your order has been processed.
Return or exchange your orders here. Start your online return or exchange and then print your return label. To locate your order number, you can sign into your account or use your original order confirmation.
All sale items are FINAL SALE.